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Cabin Crew Recruitment - What To Expect From This Job


By Nick Dylann Andrews

Airlines regularly conduct cabin crew recruitment, but this is not an easy job to land. It is a highly specialized job that can only be done by people with very special qualities, and airlines are really fussy about the people they employ in this field.

These members of staff form the central form of contact between the airline and the service it offer its customers. If a customer is unhappy with one airline, there are plenty of competitors out there they can try. Cabin crew is responsible for travelers' safety and comfort, and this is far more involved than just doling out drinks and food.

They are specifically trained to deal with the safety and security of all passengers as well as deal with emergency situations; this is their key performance area. They need to be tactful and gentle with fearful passengers and firm with respect for unruly passengers. They also have to help with boarding as well as disembarking.

The cabin crew is briefed prior to every flight regarding a particular situation or variable that may be expected, such as weather etc. They also ensure that the cabin of the plane has been properly cleaned and is tidy and well stocked before the passengers' board. They check vital cabin equipment including emergency medical stores.

They also have to liaise with various other ground staff in matters pertaining to the flight, secure hand luggage and check that all passengers are safely belted in. The fun start right away with the demonstration of in-flight emergency and safety procedures! That always makes me smile, and I wonder how they keep a straight face. They offer duty free products to passenger which are for sale during the flight, see to their comfort, deal with scared and difficult passengers and help with immigration papers and flight reports.

The hours of a cabin crew are never the same, they depend on the flights and there is not such thing as a typical working day, week, or month. A rota system generally controls their shifts, but this could change at the drop of a hat.

To be a member of a cabin crew, you are going to have to be as flexible as the routes the airlines fly. While some crew only work on domestic flights and others international, some crew may work both, and spend many days away from home.

This job provides for both a demanding and exciting working environment, and a lot of time is spent on your feet, jet-lag is inevitable! The people who do this job are people who really want to do it. But is also has great rewards, experienced cabin crew earn good basic salaries, get to see new places and meet new people all the time and may be given commissions, flight, meal and uniform allowances. And for people with additional qualifications, say nursing, the money is even better!

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